• Description tag
  ELATE CARBON ALTO Sharing its mechanics with the Supremo Piccolo, the new Elate Alto tweeter embodies the best of Morel’s technologies giving a higher level of

Satisfaction Guaranteed

If you are not 100% satisfied, we are happy to exchange or refund the full price of the merchandise within 30 days of delivery. All returned items must be in as-new fully re-saleable condition in the original box and include all packaging material, manuals, and accessories.  We reserve the right to refuse an exchange or full refund if goods are not returned in as new re-saleable condition or are damaged. 

Upon receipt of your order you are advised to carefully inspect the package and goods to ensure they are intact and complete. Should you find the parcel to be damaged or incomplete, please notify us within 24 hours. 

If you believe your item is defective please notify us immediately so we can help troubleshoot and provide a replacement or warranty service (if applicable).  We will provide a return shipping label and a replacement will be sent after the defective item has been received and tested by our technician.

Return/Exchange Process

To request a return/exchange, please send us a message so we can assign a return merchandise authorization (RMA) number.  Customers are responsible for the return shipping costs unless the item(s) arrived damaged or defective. Please note that tracking is required for all packages returned back to us.